A client in Chicago said they only read the 3-star reviews now

We were talking about my agency's feedback page and they mentioned skipping the 5-star and 1-star extremes to find the real middle ground. It made me wonder if our perfect scores are actually less helpful than the average ones. Do you think most people look for balanced reviews over perfect ones?

2 comments

2 Comments

davis.dylan1mo agoMost Upvoted

My mom does that with movies, only reads the two star ones.

thomas.piper1mo ago

Wait, does she think those are the most honest reviews?