The way some companies deal with service calls is a total joke

I've been on three calls this week where the central station couldn't reset the system remotely. They make us drive out for a simple code entry, wasting hours. It feels like they don't trust us to fix basic issues, and it kills our efficiency. Honestly, it's costing everyone time and money lmao.

3 comments

3 Comments

the_holly1mo ago

Reminds me of plumbers complaining about the same thing lately.

white.wesley1mo ago

Just hope my pants don't have the same cracks.

elizabeth_lee1mo ago

My buddy had that exact problem last month, like @the_holly said, it's everywhere. His company made him drive an hour just to push a button someone could have talked him through. The whole thing just feels like a silly power play that burns gas and goodwill.