Paid $800 for a 'foundation repair' that did nothing

I hired a crew out of Leduc to fix a crack in my basement wall last fall. They came in, drilled some holes, pumped in epoxy, and told me it was guaranteed for 25 years. Come spring thaw, the crack opened right back up and I had water again. Cost me another $600 for a real structural engineer to tell me the first guys just masked the problem. Has anyone else run into foundation companies that do cosmetic fixes instead of real repairs?

2 comments

2 Comments

ray_carr9h ago

Read a CBC Marketplace special about this exact racket a few months back. They had hidden cameras with legit engineers and foundation guys explaining how some companies drill shallow holes and inject surface sealant instead of proper deep epoxy or carbon fiber straps. One guy said they count on homeowners not knowing the difference between a cosmetic fix and a real structural repair. Your $800 sounds like exactly what they described - a $50 job dressed up with a 25 year warranty that means nothing if they go out of business or change their name. Water always finds the path of least resistance, and if they didn't dig down and fix the actual drainage or foundation issue, that crack is coming back every spring.

charles5085h ago

That CBC piece was an eye opener for sure. Scummy how those companies bank on people not having a clue about real foundation work. You're absolutely right that no warranty is worth the paper it's printed on when the company's gone in two years.