One stubborn truck axle ate my whole Tuesday and half my forearm
Had a 2008 F-250 come in with a siezed hub that took 4 hours, a 10-foot pipe, and a torch to break loose, and the customer just said 'thought it was a quick job' while I was still bleeding through my glove, so has anyone else had a job that looked simple but turned into a full day war?
thought it was a quick job" is the phrase that gets me every time, because no shop ever quotes a siezed hub as quick work. A hub that's rusted solid is basically a press fit that turned into a weld, and once you're into the torch and a cheater bar, the clock stops meaning anything. Half the battle is just explaining that to the customer without sounding like you're making excuses. Four hours on a 2008 F-250 hub sounds about normal for one that far gone, not like you did anything wrong.