That credit card autopay glitch that hit my account last Thursday

I was sitting at my kitchen table in Portland checking my bank app when I saw a $480 charge I didn't make. Turns out my autopay for the electric bill double-fired because their system had a processing error. I called the credit union right away and they reversed it in 15 minutes, but I almost missed my rent payment. Has anyone else had autopay screw them over? I'm thinking of going back to manual payments.

2 comments

2 Comments

andrew64610d ago

Makes you wonder how many other systems are one click from chaos.

rivera.simon10d ago

Oh boy, that brings back a memory. Last year my bank did a system update and it caused my car insurance autopay to fire off three times in one week. I only noticed when my checking account went negative and I got hit with overdraft fees. The worst part was trying to explain to the insurance company why I had a triple payment and needed one sent back. They kept saying it was my bank's fault and the bank said it was theirs. I finally got it sorted after a week of phone calls. So yeah, manual payments might not be a bad idea.