A client's server room flood almost took out a whole business

I was on a call at a small law firm in Tacoma when their main file server just died. The rack was in a closet with a water pipe above it that had a slow drip for months. It pooled on the drop ceiling, then the tile gave way right over the top switch. I had to pull the plug on everything, mop up with shop towels from my truck, and pray the drives were okay after drying for two days. Has anyone else had to deal with a hidden leak like that, and what's your first move after the water is off?

2 comments

2 Comments

christopher_wilson23h ago

Man, my first move is usually to panic and then check if my insurance covers stupid. Ruby_gonzalez has the right idea calling the pros though, doesn't she?

ruby_gonzalez1d ago

Honestly, my first move is to call a pro water damage crew right away. Trying to dry it yourself can leave hidden moisture that causes mold or more damage later. It's worth the cost to get it done right.