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That time a customer insisted I just needed to 'blow on the cartridge'

He brought his gaming PC into my shop last week, convinced a dirty connection was causing his GPU to fail, and refused to believe me when I said it needed a full replacement after my diagnostics. Has anyone else had a client fight you on a clear hardware diagnosis like that?
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3 Comments
aaronlee
aaronlee1mo ago
My uncle ran a repair shop in the 90s and said this happened all the time with the original Nintendo. People would refuse to believe a game was just broken. That mindset stuck around, I guess. They see a simple fix that worked once and apply it to everything, even a thousand dollar video card. It's like telling a mechanic with a blown engine to just check the tire pressure.
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roberts.aaron
True, but @aaronlee's uncle had it worse with cartridges.
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jordant69
jordant693d ago
Man this one friend of mine tried to blow on his PS4 disc drive like it was an old NES cartridge and somehow ended up cracking the disc. Honestly it's wild how people just go straight to the most basic fix without even stopping to think if it makes sense for the hardware. That NES trick worked because the pins were loose, not because your lungs had magic repair dust in them.
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