The UPS battery that turned my Tuesday into a whole thing
Last week I had a client call about their server shutting down randomly, I figured it was overheating or a bad drive. Got there and it was the UPS, the battery was swollen so bad the case was bulging. It was an older unit, maybe 6 years in a back office in Cleveland, and nobody ever checked it. Swapped the battery and ran a self test, but that got me thinking about how many of these I walk past on routine calls. Do you guys actually test UPS batteries on every visit, or just when the client complains? I'm trying to build a checklist so I don't get another surprise like that.
Ugh, tell me about it... I had one last year that the client said was "beeping sometimes" and the battery was basically a balloon. Now I check the date code and give it the squeeze test, you know, feel for any soft spots on the case. Takes ten seconds and it's way better than getting that call on a Friday afternoon.