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Cox business line went down for 3 hours during a billing run
I run a small pest control company and we were processing end-of-month invoices last Friday. Our Cox fiber circuit just dropped at 10 AM with no warning or explanation on their end. Took them 3 hours to get it back up, and in that time I had to drive to a coffee shop with a hotspot to get the bills out. That wait cost me a whole morning and a bunch of annoyed customers calling. Has anyone else had Cox screw up during a critical time like that?
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andrew6931d ago
Cloud backup with a cellular failover would have saved that morning.
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jenniferwells1d ago
Oh man, that's brutal. Guess my backup plan of driving to Starbucks with a prayer isn't as solid as I thought.
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