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Customer at a coffee shop near my office was ranting about how fiber "installs itself" and I couldn't stop laughing

So I'm sitting at this place downtown, trying to get some paperwork done, and this guy next to me is on the phone telling someone that enterprise fiber is basically "plug and play" and you just need to call the provider and they handle everything. I almost choked on my drink. I manage a building with 40+ units and we had a fiber install that took 6 months because of conduit issues, permitting with the city, and the vendor sending the wrong termination equipment twice. Has anyone else had a client or tenant completely underestimate what it takes to get real fiber lit up in a commercial space?
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2 Comments
singh.jessica
Haven't most big commercial fiber installs gone smoothly for you? I've seen plenty of buildings get lit up in a couple weeks because the conduit was already there and the city just rubber stamped the permit. Sounds like your building's infrastructure was the real problem, not the idea that fiber can be straightforward.
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lucas_johnson
Ngl that's rough, feel for you on that one.
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