Spent 3 hours trying to cancel a subscription last night

I couldn't find the cancel button anywhere on the website so I called their support line and got bounced between three different departments. How is it legal for companies to make quitting harder than signing up?

2 comments

2 Comments

jennifer_west5212d ago

Calling your credit card company to block them worked for me.

stone.simon12d ago

Yeah just a heads up, blocking the charge is different from a chargeback. Some banks will still let the payment go through if it's already pending.