Stood in line at that diner in Pittsburgh and noticed how they handle orders
Went to a busy diner downtown last Saturday and watched the wait staff scribble orders on paper, then hand them to a cook who shouted them back. No screens, no tablets, just people talking and remembering. Made me think about all the AI ordering systems restaurants are pushing now. That place served 80 people in an hour without a single mix-up. Are we really making service better by taking the human part out, or just adding more steps?